yesbbet Privacy
Policy

yesbbet collects personal information from players in Bangladesh through several channels: during the account registration process, during identity verification (KYC), through your ongoing use of the Platform, via payment transactions, and through automated technical means such as cookies and server logs. The categories of data we collect are described below.

Registration & Identity Data

• Full legal name — as it appears on your government-issued identification document.
• Date of birth — collected to verify that you meet the 18+ age requirement.
• Residential address — including district, division, and postal code within Bangladesh.
• Email address — used for account communications, security alerts, and promotional messages (where opted in).
• Mobile phone number — used for OTP two-factor authentication and account recovery.
• Username and encrypted password hash — we store only a one-way cryptographic hash of your password; the plaintext password is never stored or accessible to yesbbet staff.

Identity Verification (KYC) Documents

• Scanned or photographed copy of a government-issued photo ID (National Identity Card, passport, or driving licence).
• Proof of residential address (utility bill, bank statement, or official correspondence dated within three months).
• Mobile Financial Services (MFS) account confirmation — for players depositing via bKash, Nagad, Rocket, or Upay, a screenshot or confirmation of the MFS account registered in your name may be requested to confirm account ownership.
• Selfie photograph with ID — in some cases, as part of enhanced due diligence.

Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT (৳), timestamps, payment method used, and transaction reference numbers.
• bKash, Nagad, Rocket, or Upay account numbers associated with your deposits and withdrawals.
• Bank account details (where bank transfer is used as a payment method).
• Bonus claim history, wagering activity, and account balance records.

Technical & Usage Data

• IP address and approximate geographic location (city/region level).
• Device type, operating system, browser type and version.
• Session timestamps, pages visited, games played, and bet history.
• Cookies and similar tracking identifiers (see Section 4 for full details).

Communications Data

If you contact yesbbet's support team via email, live chat, or any other channel, we retain a record of that correspondence including the content of messages exchanged, the date and time of contact, and the resolution outcome. This data is used to improve service quality and to resolve any future disputes arising from the same account.

yesbbet processes your personal data only for legitimate, specified purposes directly related to the operation of the Platform and the delivery of our Services to players in Bangladesh. The table below maps each data category to the purpose for which it is used and the lawful basis for that processing.

Marketing Communications

yesbbet may send you promotional communications about bonuses, new game launches, seasonal offers (such as Eid specials or BPL cricket promotions), and VIP programme updates, but only where you have given explicit consent at registration or have subsequently opted in through your account preferences. You may withdraw consent for marketing communications at any time by updating your notification preferences in Account Settings or by sending a written request to support@yesbbet. Withdrawal of marketing consent does not affect your ability to use the Platform or receive transactional account communications.

Responsible Gaming Monitoring

yesbbet uses your gameplay data, deposit frequency, session duration, and loss patterns as part of its responsible gaming monitoring programme. This analysis is conducted in your interest to identify early indicators of problem gambling behaviour and to trigger appropriate intervention, such as a welfare check message or a prompt to review your deposit limits. This processing is conducted on the basis of our legitimate interest in player welfare and is not used for any commercial profiling purpose.

yesbbet does not sell your personal data to any third party. We share your information only in the limited circumstances described below, and in each case we apply appropriate contractual and technical safeguards to ensure that your data is handled with the same standard of care as on our own platform.

Service Providers

We engage third-party service providers who assist us in operating the yesbbet platform. These include payment processing partners (such as the gateway services that facilitate bKash, Nagad, Rocket, and Upay transactions), game software providers (including studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt), customer support technology vendors, and hosting and infrastructure providers. Each service provider is bound by a data processing agreement that prohibits them from using your data for any purpose other than the specific service they provide to yesbbet.

Legal & Regulatory Disclosures

yesbbet may disclose your personal data to law enforcement agencies, financial intelligence units, courts, or other regulatory authorities where we are required to do so by applicable law, by a valid court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity. We will notify affected players of such disclosures wherever legally permitted to do so.

Business Transfers

In the event that yesbbet undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, player personal data may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it, with a minimum of 30 days' notice before the new policy takes effect.

yesbbet uses cookies and similar client-side storage technologies to ensure the Platform functions correctly, to protect your session against hijacking, and to gather aggregated analytics that help us improve the player experience. The cookies deployed on yesbbet fall into the following categories:

Strictly Necessary Cookies

These cookies are essential for the Platform to operate. They maintain your logged-in session, preserve your game state if a page is refreshed, protect against cross-site request forgery (CSRF) attacks, and manage load balancing across our server infrastructure. These cookies cannot be disabled without breaking core Platform functionality. No personal data stored in these cookies is shared with any third party.

Analytics Cookies

yesbbet uses first-party analytics to understand aggregate player behaviour — for example, which games are most popular, which pages have the highest exit rates, and how players navigate between sections. This data is collected in anonymised, aggregated form and is used solely for Platform improvement. We do not use third-party analytics services that transmit individually identifiable player data to external servers.

Responsible Gaming Cookies

These cookies record your responsible gaming preferences — such as deposit limit settings, session reminders, and self-exclusion status — locally on your device. They ensure that your configured limits are enforced even between sessions and that self-exclusion cannot be bypassed by clearing standard browser cookies.

Managing Cookies

You may disable non-essential cookies at any time through your browser's cookie management settings. Note that disabling cookies may affect the performance of the Platform. Detailed instructions for managing cookies in common browsers are available from the browser developer's official support pages. yesbbet does not deploy advertising cookies or cross-site tracking pixels, so standard browser controls are sufficient for managing your cookie preferences on this Platform.

yesbbet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as standard:

All personal data stored by yesbbet is held on secure servers. Backups are encrypted at rest and access is restricted to authorised personnel on a need-to-know basis. When personal data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual player.

As a player on yesbbet, you hold the following rights in relation to your personal data. These rights are genuine and exercisable — yesbbet is committed to honouring them within the timeframes stated below.

• Right of Access: You have the right to request a copy of all personal data that yesbbet holds about you. We will provide this in a structured, readable format within 30 calendar days of receiving a valid request.
• Right to Rectification: If any personal data held by yesbbet is inaccurate or incomplete, you have the right to request that it be corrected. Standard account details (name, address, phone number) may be updated directly in Account Settings; corrections to KYC documents require a formal request with supporting documentation.
• Right to Erasure: You have the right to request that yesbbet delete your personal data. This right is subject to exceptions: we are required to retain certain data for legal, regulatory, and anti-money laundering purposes even after account closure. Where deletion is not possible in full, we will delete all data that is not subject to a mandatory retention obligation and will inform you of what has been retained and why.
• Right to Restrict Processing: You may request that yesbbet temporarily suspend the processing of your data — for example, while a dispute about the accuracy of your data is being investigated.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider if you choose.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interest, including responsible gaming profiling. Where you object, yesbbet will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent (such as marketing emails), you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

yesbbet takes the security of your personal data seriously and has implemented a layered set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, and disclosure.

Technical Safeguards

• All data in transit between your browser or app and yesbbet servers is protected by TLS 1.2 or higher encryption with 256-bit cipher strength.
• Stored personal data and KYC documents are encrypted at rest using AES-256 encryption.
• Passwords are stored exclusively as salted cryptographic hashes using bcrypt. Plaintext passwords are never stored, logged, or accessible to any member of yesbbet staff.
• Access to player data by internal staff is governed by role-based access controls. Only personnel with a legitimate operational need are authorised to access specific data categories.
• All infrastructure is protected by firewalls, intrusion detection systems, and continuous security monitoring.
• Regular penetration testing and vulnerability assessments are conducted by qualified security professionals.

Organisational Safeguards

• All staff with access to player data undergo mandatory data protection training.
• Data processing agreements are in place with all third-party service providers.
• A documented data breach response procedure is maintained and tested annually.

Data Breach Notification

In the event of a personal data breach that poses a material risk to affected players, yesbbet will notify affected account holders by email within 72 hours of becoming aware of the breach, where technically feasible. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps being taken to address it. We will also notify relevant authorities as required by applicable law.

Despite our best efforts, no internet-based system is completely immune from security risks. You are responsible for keeping your own login credentials confidential, using a strong unique password, and enabling OTP two-factor authentication on your yesbbet account to reduce the risk of unauthorised access.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way yesbbet handles your personal data, please contact our privacy team in writing:

• Email: support@yesbbet (subject line: "Privacy Enquiry")
• Response time: We will acknowledge all privacy enquiries within 5 business days and provide a substantive response within 30 calendar days.

Updates to This Policy

yesbbet reviews this Privacy Policy at least once every 12 months and whenever significant changes to our data processing activities occur. When we make material changes to this policy, we will notify registered players by email to their registered address at least 14 days before the updated policy takes effect. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of yesbbet after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

Governing Language

This Privacy Policy is published in English. In the event of any conflict between an English-language version of this policy and any translated or summarised version provided for convenience, the English text shall be the authoritative and binding version. All privacy rights requests must be submitted in English to ensure accurate processing.